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Testimonials from our members:

Below is a sampling of some of the feedback that we have received from some of our CapsuleNet customers.

We encourage feedback at all levels and strive to meet and exceed the expectations of our clients.  Your feedback is welcomed!
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03-30-10

"Working at an Emergency Clinic doesn't always leave me much time to price shop. Checking inventory here is almost a daily job. By using Capsulenet, I am able to save time and a lot of headache. I can choose my vendor and alleviate extra shipping charges. I am always confident the prices available are competitive and the best that can be offered. Thank you for helping make my everyday job of inventory, hassle free!"   

Liz, CVT, Purchasing Manager, Senior i131 Technician

 

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03-15-10

I would just like to say how much I love being able to order needed items day or night. The website never sleeps and it is easy to use. Once a year I send one fax of the doctors updated DEA info and it gets redistributed to all the vendors associated with the website so easy!! CapsuleNet offers history of previously ordered items  for quick fire orders. I like having the multiple vendor options for individual drugs. It makes getting the best price easier. Most vendors are also quick to email when an item is out of stock, or a price change that was previously not listed on CapsuleNet. I also get confirmation emails of my orders directly to my inbox and that is very helpful. The staff here likes having a copy of what is inbound, so that they do not have to wonder when things are coming in. The overall experience with orders on CapsuleNet is one of no worries as I know the orders will be processed and merchandise will arrive within a day or two. I like knowing that no matter when I get a call I can log on and get whatever it is ordered as the website never sleeps and that in itself just makes my day. Keep up the good work on your end , whatever your doing it is working!....=)
 
Tara Reynholds
Purchasing Manager
Bishop Ranch Veterinary Center
 
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02-08-2010

Dear Dale and Company,

I just wanted to take the time to say thank you to you and your wonderful staff.  I have been a CapsuleNet member since its onset.  Your organization has always been there to help me not only with great prices on the things I use in our busy emergency practice.  On a regular basis I call or email CapsuleNet with the name of some out or the ordinary item that I would like to stock.  Without fail my request is dealt with within usually a few hours and never more than a day.  Even when you can not get me the product I receive a most cordial reply.  All too often I deal with a salesperson who when asked about a special product say to me, “Huh, I never heard of that”.  And no offer is made to look further. CapsuleNet saves me time and my company money.  We all know how badly we need to save money during these tough times.  I am sure the CapsuleNet know that when you help someone up a hill you are a little nearer the top yourself.  Thanks ladies for helping me move on up.

Sue Wilkerson

Director, Technical Service

Emergency Animal Clinic

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05-12-09

Hi,

It was so awesome to be able to order from my catalog!  Made it much easier since I am ordering from home and can't look at my stock.  Helped me to remember some things I had forgotten to write down at 2am this morning! :)

Thanks again,
Shannon Barkocy

Hospital Administrator for Alliance Emergency Veterinary Clinic Randolph, New Jersey

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04-22-2009

Everything is great. I love ordering online and CapsuleNet is so easy to use!
 
Thanks,
Lori

Lori Askin, Manager

HOMETOWN VETERINARY CLINIC
6137 FRANCONIA ROAD
ALEXANDRIA, VA  22310

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01-07-2009

Dear Dale:

Thank you for always being so responsive to the needs of our specialty practice. From syringes and microscope slides to special oncology and compounding needs, CapuleNet has always met and usually exceeded our expectations.  We receive the majority of our supplies overnight, and we know we are saving money.  We look forward to our continued association with CapsuleNet!

Becky K., LVT
Radiocat-Oncology
Springfield, VA


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June 5th, 2008

As the Purchasing Manager of a large 24-hour referral and emergency practice, I don't have a lot of time to "shop around" for good pricing and availability.  As Capsulenet usually features pricing from 2 or more vendors, I can choose the lowest price available (have found them quite competitive with other vendors) and go right on to my next item.  I find I can order just about everything we need in one place!  Very convenient!
  
 
Juli Sisson
Ocean State Veterinary Specialists
1480 South County Trail
East Greenwich, RI  02818
Phone:  (401)886-6787
Fax:      (401)886-8998 
 
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 June 3rd, 2008 

We have been using CapsuleNet for many years and do 95% of our ordering through the website. It is convenient to be able to do the order at any time and from any place. CapsuleNet saves us time and money. It is like having our own little search engines for veterinary products. The staff is more than willing to research products and prices and put them onto the website for easy ordering the next time.
 
They are constantly improving the website and making it faster and easier to use. CapsuleNet has a large selection of distributors and manufacturers and you can always find what you need at a great price.
 
As far as I am concerned CapsuleNet is the only way to order!
 
Barbara Taylor
Pet Medical Center of Springfield

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June 22, 2007 

I have recently become a practice owner and was referred to CapsuleNet by a colleague. I have found CapsuleNet very helpful in terms of finding products and ordering quickly and at any time of the day or night.  It has also saved me a lot of time.  Instead of calling multiple reps, I can order almost all of my supplies from one web site.

Thanks CapsuleNet for saving me time and money! 

Sincerely,
Shawn Hook DVM
Animal Hospital of Fitchburg, LLC
DBA Arbor Ridge Pet Clinic
3048 Fish Hatchery Road
Fitchburg (Madison), WI, 53713
608-274-3880
fax 608-274-3883
shawnhookdvm@yahoo.com
www.arborridgepetclinic.com

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March 5th, 2007 

"I can tell you that I love using your services. Punch it in and send it! How great is that?" 

Jennifer Long

Office Manager

Westside Animal Emergency Clinic

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January 2nd, 2007
Hi Dale, Lauren, and Teresa~

I wanted to thank you for all of your help the past year.  You always seem to find what I am looking for in a timely manner and believe me, you make my job a lot easier.

Have a great holiday season!

Jeremy Merkel
Inventory Administrative Assistant
Animal Emergency Center
2100 W. Silver Spring Drive
Glendale, WI 53209
Phone: (414)540-6710
Fax: (414)540-6720

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    I have been a CapsuleNet Customer since June 1997, before they were CapsuleNet. We had just purchased our veterinary clinic when MVA was opening its doors. We initially signed up because we could find the best prices on many hospital supplies and pharmaceuticals, and have stayed with them for the last 6 years because of their commitment to customer service. On the rare occasion when I have a problem with a distributor, Dale and her team respond immediately to my needs and act on my behalf. If I have a question about a product, they are always quick to respond. We save money every month, allowing us to invest more in our staff and hospital. I recommend CapsuleNet to anyone who wants to cut costs without cutting quality of service.

Lisa M. Chassy, DVM MS

 

CapsuleNet gives me the opportunity to buy online without the hassels of waiting on a phone and dealing with annoying phone reps.  I have the ability to look up any product at any time.  They have an enormous selection of products whether it be generic or name brand.  They always keep you updated on promos, backorders, and the latest news.  CapsuleNet is a wonderful resource which saves me time and money and I strongly recommend using them.

John Halpin
Purchasing Agent
Oradell Animal Hospital, Oradell, NJ

 

     I have been using Capsulenet for 3-4 years now, and have come to rely heavily on it as a research tool.
     As I started researching and comparing prices, I was amazed! I am the ultimate bargain shopper, and love getting "deals". I work for a 6-veterinarian practice, and purchase $40k-$60k a month. Ours is a very progressive practice, and each veterinarian has specific wants and needs. Sometimes I feel like pulling my hair out, when each one prefers a different medication! But ordering is so much simpler with Capsulenet. I'm able to immediately give them a price quote on the cost of a proposed medication, and ordering is so much easier because I can do it on my schedule, rather than trying to squeak in under the wire before a business closes!
      I have never sat down and tried to figure it up, but I would estimate that we have saved thousands of dollars in the past 4 years ordering through Capsulenet.... I just did a quick figuring, and I have saved $1400 ordering Lactated Ringers through Capsulenet alone! Other incredible savings items for us are the Duragesic patches, and the chemo drugs.
      Thank you for doing such a great job, and I look forward to many more years of saving money by ordering through Capsulenet!
 
Sincerely,
 
Libby Langford
Riverview Animal Clinic PC, Birmingham, Alabama

 

      We have been using Capsulenet since its inception in the late 90's.  It has been, and continues to be a vital component of our inventory management program.  The prices are fantastic, especially the generics that are obtained from their connections with human generic manufacturers. Capsulenet even affords us increased savings through our normal vendors.  Although I haven't calculated our savings over the years, I would expect them to be quite substantial.  
       The online ordering process allows my purchasing agent to order any time, any where she has access to a computer. Frequently, she will input the orders from home out of the fray of the clinic.
The web site is intuitive and pretty easy to use.  On a slightly critical note, it would be nice to have photos available and for the site to be faster, but all in all I can't complain.
       I would highly recommend all veterinarians to use this program and enjoy the benefits for themselves.
 
Reid Shufer, D.V.M.
Alta Rancho Pet & Bird Hospital, Alta Loma, CA

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 There is no question that CapsuleNet will allow veterinary managers and veterinarians to maintain an efficient and reliable inventory.  So many veterinary hospitals spend too much time searching for that deal that will help their bottom line.  CapsuleNet allows you to achieve the best price at the click of a mouse instead of the numerous phone calls, meetings with reps etc.

     I have been using CapsuleNet for the past 10 months with great success to help manage an inventory budget of over $600,000.  CapsuleNet has allowed for a decrease in the time spent on inventory management by our hospital by 50%    

     CapsuleNet will allow veterinarians to feel comfortable in knowing they are getting the best price at  a fraction of the personnel cost they spend on managing their inventory!

     Our hospital is proof!  Please feel free to contact me if you have any questions or would like more specific examples how CapsuleNet has aided in our hospital in meeting our inventory management goals!

 

Margaret Urquhart

Hospital Administrator  

Bishop Ranch Veterinary Center, San Ramon, CA 

margaret_urquhart@hotmail.com


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